Friday 2:30pm

Client: ‘Hey, I know this is last minute, but could you please do a proposal for us? We need it by Close Of Business’

Me: ‘I’m sorry?’

When you’re an account manager at a fast rising digital agency, people expect you to work miracles. They want you to make their day. They need you to wow them, day in, day out. They are waiting for the sun, stars and unicorns to come out of your mouth. They know you can do it. You’ve done it before.

And, THAT’S where the main problem is.

YOU’VE DONE IT BEFORE.

But wait, let me explain. There were so many wonderful coincidences that came together that enabled you to do it THAT other time. You were bright and early. Your baby was not sick. Your creative team did not have as much work. Your media team was having fun in their corner and in a good mood, and ‘yes, they could do that for you right away’.

And today? The media team is away on training, the creative team is swamped with ‘that other client’. The strategists are on leave. You have been playing catch up with your work all morning. You are potty training your 2 year old and she has not gone number 2 for 3 days because she doesn’t want to do in the potty. You are stressed. Your client is stressed. Your daughter is stressed.

Take a breath.

Watch a funny video.

Have a drink of juice.

Call your mother and laugh about your sister.

Get back to work.

Work miracles.

You are super- AM!

Written by- Kitt Kiarie, Account Manager